Last Night with three Digit Temperatures and heat warning here in Northern California, My central air conditioning stopped giving me cool air. Thanks to my 2 electric fans, I was able to maintain the house temperature to 85F. However, I was not able to sleep, so I started calling a couple of AC repair companies with emergency services starting at 1AM to 3AM. After a couple of tries, I was able to connect to the call center of Lees Aircon Services. I was able to make an appointment for 10AM this morning. By 11:00AM I have my air condition running just in time for this afternoon projected 115F. This event cost me a fortune but Peace of Mind and a One year Maintenance Agreement membership. The technician installed a brand new compressor Saver Start Assist and a new dual Run Capacitor made in the US. The technician informed me that the old capacitor was made in China. Now I am enjoying a cool 78F inside, while it is blistering hot outside. I am very please with the prompt service from LeesAir.com
While talking to the technician, I learned the Person ( female) who answered my Help Call early this morning is located in Armenia. A couple of years ago, When I call for Help on my TV, Internet and Phone, an agent from the Call Center either from the Philippines or India handled my call for Help.
Last week when I have no Internet, TV and land line phone services, the person who answered my call was from Central America. I had no service for 24hrs and I realized how dependent I am to the Internet and Television.
I am just wondering- Are Call Centers in the Philippines still active? I appreciate to hear from my FB friends in the Philippines.
Meanwhile, the event last night made me hungry for Fish & Chips and crab cakes today.
I worked with your son at TSA, we all miss him alot.
ReplyDeleteAnonymous Coworker of David E; Thank you for getting in touch! I missed him also.
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